Privacy Policy

How 1000 Spins collects, uses, and protects your personal data. Your data rights explained, including how to access, correct, or delete your information. Contact our DPO at [email protected].

Contact DPO

Last Updated: May 2026

1. Who We Are

1000 Spins (accessible at 1000-spins.casino) is operated by the licensed company holding the Curaçao gaming licence under which this platform is registered (the "Operator"). In this Privacy Policy, "we", "us", and "our" refer to the Operator. We act as the data controller for personal data processed in connection with your use of 1000 Spins.

Our Data Protection Officer (DPO) can be reached at [email protected]. You may contact the DPO with any queries, requests, or concerns regarding the use of your personal data.

2. Data We Collect

We collect personal data in the following categories:

2.1 Account Registration Data

When you create an account, we collect your full name, date of birth, residential address, email address, telephone number, and username. This data is necessary to create and manage your account, verify your eligibility to play (18+), and comply with our licensing obligations.

2.2 Identity Verification (KYC) Data

To comply with anti-money-laundering regulations and responsible gambling obligations, we collect copies of government-issued identity documents (passport, driving licence, or national ID), proof of address documents (utility bills, bank statements), and payment method verification documents. This data is retained for a minimum of five years following account closure in accordance with legal requirements.

2.3 Financial Data

We process payment card numbers (stored in tokenised form by our payment processors), transaction histories, deposit and withdrawal records, and bonus activity. Cryptocurrency wallet addresses used for transactions are also recorded. We do not store full unencrypted card details on our own servers.

2.4 Gameplay Data

We record game session data including titles played, bets placed, outcomes, session duration, and wagering patterns. This data is used for responsible gambling monitoring, fraud detection, bonus abuse prevention, and regulatory reporting.

2.5 Technical Data

We collect IP addresses, device identifiers, browser type, operating system, and session logs. This data is used for security monitoring, fraud prevention, and service improvement. It is not used for targeted advertising.

3. How We Use Your Data

To operate and maintain your player account.
To verify your identity and eligibility to play (18+ age verification and KYC).
To process deposits, withdrawals, and bonus transactions.
To comply with anti-money-laundering and counter-terrorism financing legal obligations.
To detect and prevent fraud, bonus abuse, and account misuse.
To provide customer support and respond to your queries.
To send you account-related communications including transaction confirmations and security alerts.
To send you promotional communications where you have provided consent or where permitted by applicable law.
To monitor for responsible gambling indicators and apply player protection measures.
To comply with regulatory reporting requirements under our Curaçao gaming licence.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract performance: Processing necessary to deliver the services set out in our Terms and Conditions.
Legal obligation: Processing required to comply with AML, KYC, and gaming regulatory requirements.
Legitimate interests: Fraud prevention, security monitoring, and service improvement where our interests are balanced against your rights.
Consent: For marketing communications where required by applicable law. You may withdraw consent at any time by contacting [email protected].

5. Data Sharing

We share personal data only with parties necessary for platform operation:

Payment processors handling your deposit and withdrawal transactions.
Game software providers (BGaming, BetGames, Betsoft, Booongo, Endorphina, Gamomat, Habanero, Merkur, Microgaming, NetEnt, Nolimit City, Novomatic, Play'n GO, Spinomenal, Wazdan, and others).
KYC and identity verification service providers.
Fraud prevention and anti-money-laundering screening services.
Regulatory authorities and law enforcement where required by law.

We do not sell your personal data to third-party marketers. All data processors operate under contractual data processing agreements.

6. Data Retention

Account data is retained for the duration of your account and for a minimum of five years following account closure, in accordance with AML legal requirements. Marketing consent data is retained until withdrawn. Technical log data is retained for up to 12 months. You may request deletion of data that is no longer required by law via [email protected].

7. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of data where it is no longer required.
Right to restriction: Request that we limit how we use your data in certain circumstances.
Right to portability: Request your data in a machine-readable format for transfer to another provider.
Right to object: Object to processing based on legitimate interests.
Right to withdraw consent: Withdraw consent for marketing at any time.

To exercise any of these rights, contact [email protected]. We will respond within one calendar month. For complex requests, an extension of up to two additional months may apply with advance notice.

8. Cookies

1000 Spins uses cookies and similar tracking technologies for session management, security, and site performance. Strictly necessary cookies are required for the site to function. Analytics and preference cookies are used with your consent where required by applicable law. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect site functionality.

9. Contact

For any privacy-related queries, requests, or complaints, contact our Data Protection Officer at [email protected]. If you remain unsatisfied after contacting us, you may lodge a complaint with the data protection supervisory authority in your jurisdiction.

Privacy FAQ

What personal data does 1000 Spins collect?

1000 Spins collects data necessary to operate player accounts and comply with legal obligations: name, address, date of birth, contact details, payment information, identity verification documents, gameplay and transaction records, and technical data such as IP address and device identifiers. Full details are in the Privacy Policy on this page.

How do I exercise my data rights?

Submit a request to [email protected]. You can request access to your data, correction of inaccuracies, erasure (right to be forgotten), restriction of processing, portability of your data, or object to certain processing activities. 1000 Spins will respond within one calendar month. For complex requests, an extension of up to two additional months may apply, with advance notice.

Does 1000 Spins share my data with third parties?

Data is shared only with parties necessary for platform operation: payment processors, game software providers, KYC verification services, fraud prevention tools, and regulatory bodies where required by law. 1000 Spins does not sell personal data to third-party marketers. All third-party processors operate under data processing agreements.

How do I complain about data handling?

Contact the Data Protection Officer at [email protected] in the first instance. If you remain unsatisfied, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.