Responsible Gambling
Gambling tools, self-exclusion options, and support resources at 1000 Spins. Set limits, take a break, or find free help from GamCare, BeGambleAware, and other specialist organisations.
Set Limits NowGambling Should Be Enjoyable
1000 Spins is designed for adult entertainment. Gambling is a legitimate leisure activity for most people who participate, and we want it to stay that way. A minority of players develop problems with their gambling, and we take our responsibility to those players seriously. This page sets out the tools available to you, the warning signs to be aware of, and the organisations that can help.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. These are some of the signs that gambling may be having a negative effect:
- Spending more money or time gambling than you intended or can afford
- Chasing losses by continuing to play after losing, trying to win back money
- Neglecting work, family, or social obligations because of gambling
- Lying to friends or family about how much you gamble or how much you have lost
- Borrowing money, selling possessions, or using savings to fund gambling
- Feeling anxious, irritable, or restless when you are not gambling
- Using gambling as a way to escape stress, anxiety, or other problems
- Repeatedly attempting to cut down without success
If any of these apply to you, please use the tools on this page or contact a support organisation below. You can also contact the 1000 Spins support team at [email protected] at any time.
Responsible Gambling Tools at 1000 Spins
All tools below are available from your account settings or by contacting the support team at [email protected]. Limits that reduce take effect immediately. Requests to increase limits may require a waiting period.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Reducing a limit takes effect immediately. Increasing a limit requires a short waiting period. Access via Account Settings or contact [email protected].
Loss Limits
Cap your net losses over a daily, weekly, or monthly period. When the limit is reached, you will be unable to place further bets until the period resets. Particularly useful for managing sessions within a set entertainment budget.
Session Time Limits
Set a maximum duration for each play session. When the limit expires, you are automatically logged out. Combined with reality check reminders, this tool helps maintain awareness of time spent playing.
Reality Checks
Set periodic reminders at intervals from 15 minutes upwards. Each reminder shows your session duration and total wagered in that session. You can choose to continue or exit at each prompt. Activate in Account Settings.
Cooling-Off Periods
Take a short break from 24 hours up to 6 months. During a cooling-off period, you cannot log in, deposit, or play. The period cannot be shortened once applied. Contact [email protected] or live chat to activate.
Self-Exclusion
Request permanent self-exclusion by contacting [email protected] or live chat. Permanent self-exclusion closes your account, prevents re-registration, and cannot be reversed for the period you specify. 1000 Spins will not market to you during self-exclusion.
Free Support Organisations
If you are struggling with gambling, or worried about someone else, the organisations below offer free, confidential support:
GamCare
Free 24/7 helpline: 0808 8020 133. Online chat and structured counselling available at gamcare.org.uk. GamCare is the UK's leading provider of information, advice, and support for problem gambling.
BeGambleAware
Free, confidential advice and a self-assessment tool at begambleaware.org. BeGambleAware funds research, education, and treatment for people affected by gambling-related harm.
Gordon Moody Association
Residential treatment programmes for people with severe gambling addiction. Referrals via gordonmoody.org.uk. Offers structured residential and online treatment, therapy, and relapse prevention.
GamFam
Support for families and loved ones affected by someone else's gambling. Resources, peer groups, and confidential advice available at gamfam.org.uk.
Responsible Gambling FAQ
How do I self-exclude from 1000 Spins?
Contact live chat or email [email protected] to request a self-exclusion. Temporary cooling-off periods range from 24 hours to 6 months. Permanent self-exclusion closes your account and prevents re-registration. Once permanent self-exclusion is applied, 1000 Spins will not accept a reversal request for any cooling-off period you specify.
Can I set deposit limits on my account?
Yes. Deposit limits (daily, weekly, or monthly) can be set from within your account settings or by contacting support. Limits take effect immediately when reducing. Requests to increase an existing limit require a waiting period before the increase applies, in line with responsible gambling best practice.
What free gambling support is available?
Free, confidential support is available from: GamCare on 0808 8020 133 (24/7 helpline and online chat at gamcare.org.uk), BeGambleAware at begambleaware.org, Gordon Moody Association for residential treatment, and GamFam for families affected by gambling harm.
Can I see my gambling history at 1000 Spins?
Yes. Your full transaction history, session records, and bet history are available in the account dashboard under History or Transactions. You can review your activity to monitor spending and time patterns. If reviewing your history raises concerns, the Responsible Gambling page has practical tools and support links.
What is a reality check and how does it work?
A reality check is a periodic on-screen reminder showing how long you have been playing in the current session and how much you have wagered. You can set reality check intervals from 15 minutes upwards in your Account Settings. When the reminder appears, you can choose to continue playing or end the session. This tool is designed to help you maintain awareness of time and spend.